Compassionate Support That Empowers You to Live the Life You Choose
We’re here with heart and strength, delivering personalised care that celebrates inclusion, lifts your everyday moments, and turns your NDIS goals into real, achievable wins.
About Hand In Hand Inclusive Care
Hand in Hand Inclusive Care was founded by Phil with one clear purpose: to create a calm, caring, and non-judgmental space where you feel truly safe, valued, and supported, exactly as you are.
Phil’s vision is to deliver accessible and inclusive support that empowers every NDIS participant. With a special dedication to the Hard of Hearing and signing Deaf communities, we walk alongside you with compassion and strength to help turn your goals into reality.
Our Services
Empowering Your NDIS Journey with Expert Social Work Support
At Hand in Hand, we’re passionate about delivering expert social work services that help individuals unlock the full potential of their National Disability Insurance Scheme (NDIS) plan. We are committed to ensuring you get the most out of your funding and opportunities.
Comprehensive Functional Capacity Assessments
We conduct thorough assessments to ensure your NDIS funding is aligned with your personal goals and requirements.
In-depth psychosocial and risk assessments
We work with you to identify your formal and informal supports. We also conduct risk assessments and use a variety
Mental state exams
We provide detailed evaluations to support your mental health, helping you build resilience and maintain emotional balance.
Skilled advocacy
Across all areas of your life, including legal and tribunal settings such as the Victorian Civil and Administrative Tribunal
Meet Phil
Meet Phil, an AASW registered social worker with a deep passion for empowering individuals and communities through a strengths-based, client-centered approach. With a Master of Social Work (Qualifying) from the University of Queensland and a rich background as an adult educator and Auslan interpreter, Phil brings a unique and versatile skill set to his practice in the social services sector.
With over three decades of professional experience, Phil has refined his communication, negotiation, and advocacy skills across diverse roles.
Phil’s practice is grounded in empathy, compassion, and evidence-based theories, drawing from his extensive training in suicide risk assessment, trauma-informed care, and strengths-based approaches.
Book An Appointment
Hand in Hand Inclusive Care was created with one simple purpose: to offer a calm, caring, and non-judgmental space where you can feel truly safe and supported.
What We Stand For and What We Strive to Achieve as Your Growth Partners
Our Mission
We’re here to open doors, not create obstacles. Our mission is to support individuals to overcome barriers, achieve their goals, and live with dignity, confidence, and independence. We aim to deliver services that make a real and lasting difference.
Our Vision
We envision a world where individuals of all abilities are empowered to grow, thrive, and participate fully in their communities. Through innovative and individualised support, we help people engage in meaningful activities and create clear pathways to reach their personal goals.
Have Questions or Need Any Clarification?
Give us a call on 0468 378 521 during business hours (9:00 AM – 5:00 PM, Monday to Friday), or email us at handinhandsw@proton.me Our team will get back to you as soon as possible and guide you through every step.
Book An Appointment
Hand in Hand Inclusive Care was created with one simple purpose: to offer a calm, caring, and non-judgmental space where you can feel truly safe and supported.
Empower Lives and Build Your Career
At Hand In Hand Inclusive Care, we are committed to making a real difference. If you’re passionate about providing quality home care services or disability support services, we invite you to join our dedicated team. We offer a collaborative environment where your skills are valued and your contributions have a lasting impact on the lives of those we serve.
Ready to take the next step?
We can help you to navigate the aged care sector and your Home Care Package
Please contact us directly or your case manager for more information about how you can use your Home Care Package to fund allied health services..
Let’s Make the Next Step Together.
Get in Touch and our staff will be happy to assist you.
Location
Melbourne, Victoria & Nationwide via Telehealth
Reach Out
Let's Connect
We’d love to hear from you. Whether you’re looking for support services, have a question about NDIS, or want to book an Auslan interpreter — we’re here for you.
Phone
1300 805 863
SMS
0436 416 001
hello@mygain.me
Hours
Mon–Fri · 7:00am to 5:00pm AEST
Send a Message
Contact Form
Hand In Hand Inclusive Care welcomes you to make contact. Please use this form for expression of interest, contact and feedback.
Should information be required in other formats, please let us know.
Your Trusted Partner In Home Care Services
Dedicated support just a click away
No matter the location, we’re committed to providing high-quality, flexible home care services to meet our client’s needs at these key locations:
Clients Reviews
Posted on Shanna WatsonTrustindex verifies that the original source of the review is Google. Phil Richards has been a blessing to know and work with. His expertise, professionalism, kindness and humour have made it so much more easy for me to navigate through tricky situations. He's reliable, punctual, informal and an overall Gem. I would be left in the dark not knowing what to do if it wasn't for the help of Phil. Thank you so much!Posted on CassyTrustindex verifies that the original source of the review is Google. Phil has been advocating for me with the NDIS and has successfully supported me with my Administrative Review Tribunal matter. I would strongly recommend Hand in Hand Social Work to anyone who needs support and strong advocacy. He is professional and well equipped to handle complex or difficult issues.Posted on Sandra RICHARDSTrustindex verifies that the original source of the review is Google. Phillip Richards assisted my friend navigate the NDIS and the Administrative Review Tribunal and had a successful outcome. His professionalism and expertise made this experience stress free.Posted on Karon FowlerTrustindex verifies that the original source of the review is Google. Last Friday, I had an issue with Simply Energy on chat online, and they were not very helpful. This morning, I sent an email to my social worker, Phillip, and he spoke with Simply Energy and changed my old address to my new address for gas and electricity. All done!Posted on Robyn JonesTrustindex verifies that the original source of the review is Google. Phillip advocated for me in an NDIS review and we got a positive result. I could not have done it without him. He's an amazing man. Thank you so much PhillipPosted on Karina ElliottTrustindex verifies that the original source of the review is Google. Phil has been like an angel in a very challenging time in my life. Communicating with him in Auslan is so easy and relaxed. He has been supportive, encouraging, reassuring me of his role advocating for me, reminding me of things I need to do for my ndis. Phil has been friendly, compassionate and gently guiding me to challenge my old patterns of thinking. I totally recommend Phil from Hand in Hand Social Work!