About Us
A calm, caring, and non-judgmental space where you feel truly safe, valued, and supported.
Hand in Hand Inclusive Care was founded by Phil with one clear purpose: to create a calm, caring, and non-judgmental space where you feel truly safe, valued, and supported exactly as you are. With a special dedication to the Hard of Hearing and signing Deaf communities, we deliver accessible and inclusive support that empowers every NDIS participant — walking alongside you with compassion and strength to turn your goals into reality.
Meet Phil
Meet Phil, an AASW registered social worker with a deep passion for empowering individuals and communities through a strengths-based, client-centered approach. With a Master of Social Work (Qualifying) from the University of Queensland and a rich background as an adult educator and Auslan interpreter, Phil brings a unique and versatile skill set to his practice in the social services sector.
With over three decades of professional experience, Phil has refined his communication, negotiation, and advocacy skills across diverse roles.
Phil’s practice is grounded in empathy, compassion, and evidence-based theories, drawing from his extensive training in suicide risk assessment, trauma-informed care, and strengths-based approaches.
He is particularly dedicated to supporting the Deaf community, Indigenous groups, and those facing homelessness or substance use challenges—ensuring their voices are heard and respected.
Passionate about social justice, Phil is committed to addressing inequalities and breaking down barriers that prevent individuals from thriving.
Registration & credentials
- NDIS Provider Number
- 4053590819
- AASW Membership Number
- 678556
Master of Social Work (Qualifying), University of Queensland · Certified Auslan Interpreter (CI)
Clients Reviews
Rated 5 stars on Google
“Phil Richards has been a blessing to know and work with. His expertise, professionalism, kindness and humour have made it so much more easy for me to navigate through tricky situations. He's reliable, punctual, informal and an overall Gem.”
“Phil has been advocating for me with the NDIS and has successfully supported me with my Administrative Review Tribunal matter. I would strongly recommend Hand in Hand Social Work to anyone who needs support and strong advocacy.”
“Phillip Richards assisted my friend navigate the NDIS and the Administrative Review Tribunal and had a successful outcome. His professionalism and expertise made this experience stress free.”
“I sent an email to my social worker, Phillip, and he spoke with Simply Energy and changed my old address to my new address for gas and electricity. All done!”
“Phillip advocated for me in an NDIS review and we got a positive result. I could not have done it without him. He's an amazing man. Thank you so much Phillip.”
“Phil has been like an angel in a very challenging time in my life. Communicating with him in Auslan is so easy and relaxed. I totally recommend Phil from Hand in Hand Social Work!”
