Hand in Hand Inclusive Care

Registered NDIS ProviderNDIS Provider 4053590819AASW Member 678556

Feedback

We welcome all feedback, including complaints and compliments.

If you have a complaint or concern about your current NDIS supports or services provided by Hand in Hand Inclusive Care, it is important to talk about it. Fill out the form and we will respond within three business days.

We will endeavour to keep the information provided confidential, unless required by law.

Anonymous complaints

  1. Call us on 0468 378 521 and say you wish to make an anonymous complaint; or
  2. Fill out this form without your personal details and post it to 14 Cotteridge Place, Caroline Springs 3023.

NDIS Quality and Safeguards Commission

The Commission takes complaints about NDIS supports not provided in a safe and respectful way, or not delivered to an appropriate standard.

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LGBTQIA+ Affirming Practice

We are committed to providing safe, respectful and affirming supervision, consultation and support for LGBTQIA+ individuals and communities. We value diversity and are committed to practice that is inclusive and free from discrimination.

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Neuroaffirming Practice

We recognise neurodiversity as a natural part of human diversity and are committed to providing neuroaffirming, strengths-based and respectful supervision, consultation and support.

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Acknowledgement of Country

We acknowledge the Traditional Owners and Custodians of the lands on which we live and work throughout Australia. We pay our respects to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

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